Conditions and Terms
1. Introduction and General Terms
These Terms and Conditions govern access to and use of the online gaming services provided under the Eternal Slots brand. By creating an account, visiting the website, or placing any wager, a player confirms having read, understood, and accepted these Terms and Conditions in full, together with
rivacy Policy, Cookie Policy, Responsible Gaming information, and any promotional rules published on the site.
Residents of countries where online gaming is permitted are the target audience for Eternal Slots' services. Before creating an account or placing bets, Canadian gamers must confirm that playing online games is legal in their province or territory. Eternal Slots advises players to speak with independent experts when needed and does not offer legal or tax advice.
Access to the website and games is restricted to adults who have reached the legal age for online gambling in their province or territory of residence. A player attests to being of legal gambling age and able to enter into a legally binding contract by registering. In the event that age verification is unsuccessful or incomplete, Eternal Slots retains the right to suspend or terminate accounts and to request proof of age at any time.
These Terms and Conditions may be updated periodically by Eternal Slots to reflect modifications to services, changes to the law, or advancements in technology. The relevant version is the one that is posted on the website. Continued use of the site after changes take effect constitutes acceptance of the updated terms.
2. Security, Verification, and Account Registration
A player must create a personal account in order to utilise the gaming services. Complete, accurate, and current information must be provided when registering. This usually consists of your full name, date of birth, country and address of residence, email address, and other information needed to understand your customer obligations and comply with anti-money laundering regulations. Only one account may be created per person, household, IP address, or device unless explicitly approved by Eternal Slots.
A government-issued ID, proof of address, and proof of ownership for payment methods are among the identity and verification documents that Eternal Slots may request at any time. Additional verification, like a live selfie or video verification, might be necessary in some circumstances. According to these terms and applicable laws, failing to complete verification or giving false or misleading information may result in account suspension, bonus cancellation, or winnings forfeiture.
Players are in charge of protecting
rivacy of their login information and all account-related activities. No third party may receive or share login credentials. If a player believes their account details have been compromised, customer support must be contacted immediately so that access can be restricted and credentials updated. If a player fails to secure their account information, Eternal Slots is not responsible for any losses resulting from unauthorised access.
If an account is suspected of fraud, bonus abuse, collusion, money laundering, use of automated tools or bots, or any other violation of these terms, Eternal Slots retains the right to close, suspend, or place restrictions on it. In such cases, pending withdrawals may be delayed or withheld while an investigation is carried out. When allowed by law and internal security protocols,
layer will be informed of the investigation's findings.
3. Payments, Withdrawals, and Deposits
Players may fund their account using payment methods made available on the cashier page, which may include cryptocurrency options such as Bitcoin or Litecoin, bank cards, or other solutions offered from time to time. Some methods may be limited by country or region, and not all options will be available to Canadian players. As stated in the cashier or bonus terms, Eternal Slots may establish minimum and maximum deposit amounts for each transaction or daily.
Payment instruments registered in
layer's name must be the source of deposits. Eternal Slots does not accept deposits made on behalf of another person or through third party accounts. In the event of chargebacks, payment disputes, or suspected misuse of a payment method, the account may be suspended and any costs incurred by Eternal Slots may be deducted from the balance.
Subject to technical and legal restrictions, withdrawals are handled using the same payment method as deposits whenever feasible. Before authorising payouts, Eternal Slots may set weekly or monthly limits, minimum withdrawal thresholds, and additional verification requirements. Internal checks and the chosen payment method determine processing times. After internal approval is finished, cryptocurrency withdrawals are usually processed; however, the relevant blockchain network also affects the final crediting time.
The currency that the cashier indicates-such as US dollars, Canadian dollars, or a cryptocurrency unit-is used to maintain the account balance. Where currency conversion is required, it is performed at rates selected by Eternal Slots or its payment providers. Any exchange differences or fees charged by banks or payment providers are
layer's responsibility.
Eternal Slots reserves the right to decline a withdrawal request, cancel winnings, or offset balances where clear evidence of fraud, bonus abuse, collusion, or other serious breach of these terms is identified. In those situations, funds may be frozen while the matter is reviewed, and the outcome will be determined in line with internal policies and applicable law.
4. Games, Bonuses and Fair Play
The rules of the underlying game provider or certified random number generator technology determine every result in casino games. The result of a game round is final once it has been finished and recorded on the servers. In the event of obvious technical errors, misconfigured odds, or malfunction, Eternal Slots may void affected bets or game rounds and restore balances to the state before the error occurred.
In order to obtain an unfair advantage, players are not allowed to try to manipulate games or systems, use unapproved software or bots, or band together with other players. Abuse is defined as the systematic exploitation of latency, bonus structures, or software bugs. Eternal Slots may investigate play patterns and wagering behaviour, and may restrict accounts or void winnings if abusive or irregular activity is identified.
Welcome packages, free spins, reload bonuses, cashback, and loyalty rewards are just a few of
romotions that Eternal Slots might run. Bonus terms that specify wagering requirements, maximum convertible winnings, eligible games, maximum stake while wagering, time limits, and other conditions govern each promotion. The maximum amount that can be taken out of bonus-derived winnings is frequently capped in free spin promotions and no deposit offers, and withdrawals may only be allowed after at least one successful deposit.
The bonus terms specify the order in which real money and bonus funds may be used while the bonus is active. The bonus and any associated winnings may be forfeited if bets are made on games that are not included or on amounts larger than what is allowed while a bonus is in effect. Before choosing to participate in any promotion,
layer must carefully read the bonus terms. The English translation of the terms listed on the Eternal Slots website will take precedence in cases where the rules are unclear.
5. Account Closure, Self-Exclusion, and Responsible Gaming
Eternal Slots encourages a balanced approach to online gambling and offers tools to help players in Canada and other regions stay in control of their play. Deposit limits, loss limits, session reminders, cool-off times, and self-exclusion settings are examples of available tools. These options can typically be accessed through the account settings or by contacting customer support.
If a player feels that gambling is beginning to negatively affect them, they should think about using these tools or asking to take a break. When Eternal Slots receives a legitimate self-exclusion request, it will limit account access for the requested period of time and refrain from accepting deposits or bets from that account during that time. The remaining real money balance will be managed in accordance with applicable laws and internal policies.
Players in Canada can look for independent assistance from regional and national support groups that focus on gambling-related problems in addition to the resources offered by Eternal Slots. For players and their families, these services can offer resources, counselling, and private advice. The website's Responsible Gaming page has information about support services for responsible gaming.
Players may request account closure at any time by contacting customer support. Closure could happen right away or after pending transactions have been verified. When mandated by law, at the request of a regulator, or in the event of grave violations of these terms, Eternal Slots may also terminate accounts on its own initiative. Any remaining balance will always be handled in accordance with the relevant regulations for dormant funds, confiscation, or refund, depending on the situation.
6. Complaints, Liability, and Intellectual Property
All trademarks, logos, graphics, software, and content displayed on the website are protected by intellectual property laws and remain roperty of Eternal Slots or its licensors. A restricted licence is given to players to use the website for their own amusement. Without prior written consent, it is strictly forbidden to copy, distribute, alter, or reverse engineer the software or content.
Eternal Slots strives to keep the website and games available and functioning correctly, but no guarantee is given that access will be uninterrupted or error free. Eternal Slots is not responsible for losses resulting from internet outages, service disruptions, delays, or circumstances outside of its reasonable control, to the extent allowed by law. Eternal Slots will never be responsible for any punitive, consequential, or indirect damages that arise from using the services.
The first course of action for a player with a query or grievance regarding a transaction, game outcome, or account action is to get in touch with customer service via the channels specified on the website, such as email or, if available, live chat. The time, game title, wager amount, and, if available, screenshots should all be included in complaints, which should be filed as soon as possible. Eternal Slots will investigate and respond in a timely manner and may request additional information to complete the review.
Depending on player's jurisdiction, additional actions, such as escalation to an independent body or, if available, alternative dispute resolution services, may be available when a dispute cannot be settled through contact with customer support. Details of any external escalation options will be provided on request where applicable.
7. Governing Law
Without affecting the mandatory consumer protection laws in effect in layer's home country or province, these terms and conditions are governed by the laws that apply to Eternal Slots' operator. Any legal proceedings arising out of or relating to these terms, to the extent not resolved through alternative dispute resolution mechanisms, shall be brought before the competent courts of the operator's jurisdiction, unless local law grants layer a right to bring proceedings in their place of residence.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. This document's headings are merely for convenience and have no bearing on how it should be interpreted.